For cafés, salons, pharmacies & clinics
CafésRestaurantsSalonsPharmaciesClinics

Protect and grow your Google rating.

Most unhappy customers never tell your staff. They just leave, and some of them tell Google. HopDeal asks every customer how it went, gets the problem to your WhatsApp within seconds, and makes it easy for everyone to review you.

⚡ secondsfrom complaint to your WhatsApp
⭐review ask after every visit
from ₹599per outlet / month
Scan to try itOpens a demo café on WhatsApp
HopDeal chicken holding the H logo

How it works

Nothing for your customers to install and nothing new for your staff to learn.

Step 1

Scan at the bill

Staff point to the QR when they hand over the bill. WhatsApp opens with a message ready to send.

Step 2

Rate the visit

Every customer gets the same two choices: one tap to review you on Google, or a private note straight to you.

Step 3

You hear it now

A low rating or a note reaches your WhatsApp within seconds, so your manager can walk over and fix it while they're still there.

Step 4

They come back

Add what your outlet needs: a stamp card, a rebooking or refill reminder, or a next-visit game.

Core: in every outlet, ₹599 a month

The part every café, salon, pharmacy and clinic needs: know what went wrong today, and get more of your happy customers on Google.

Add only what your outlet needs

Core is in every outlet. Add-ons are ₹400 each, per outlet, per month. Switch them on or off any month.

Ready-made packs

Per outlet, per month, excluding GST. Every pack starts with a free 30-day pilot, set up by us at your counter.

Most popularCafé & restaurant
₹1,399 / month

Catch problems the same day. Regulars who come back.

  • Core: instant WhatsApp alerts, Google review ask, private notes, monthly report
  • Stamp card
  • Next-visit game
  • Your menu on WhatsApp after a scan
Salon
₹999 / month

People pick salons by their rating. Then they need to rebook.

  • Core: instant WhatsApp alerts, Google review ask, private notes, monthly report
  • Rebooking reminders on WhatsApp
  • Add a stamp card for ₹400 more
Pharmacy
₹999 / month

Bring monthly refills back to your counter.

  • Core: instant WhatsApp alerts, Google review ask, private notes, monthly report
  • Refill reminders on WhatsApp
Clinic
₹599 / month

Patients choose clinics by their rating.

  • Core: instant WhatsApp alerts, Google review ask, private notes, monthly report
  • No discounts, games or rewards

Pilot first, pay later

Free for 30 days. On day 1 we set up UPI AutoPay with you; nothing is charged until day 31, and you can cancel any time before that and owe nothing.

Café pack: if fewer than 20 customers come back with a code or stamp in a month, that month is free.

Good to know

  • Yearly: pay for 10 months, get 12
  • Chains: 15% off from 5 outlets
  • Prices exclude GST
  • WhatsApp messages are included

Book your free 30-day pilot

Leave your details and we'll call or WhatsApp you within a few hours. In Navi Mumbai we can drop by to show you in person.

Prefer email? Write to sales@gethopdeal.com.

Questions

Do customers need to download an app?

No. They scan with the phone camera and it opens WhatsApp, which almost everyone already has.

Why would an unhappy customer bother to scan?

Because the scan gives them something: your menu, their stamp card or the game. Staff point to the QR when they hand over the bill, and every customer is asked the same question. A private note is easier than complaining to someone's face.

Who gets the WhatsApp alerts?

The number you choose: the owner, the manager on shift, or both over time. Alerts come only for a 1–3 star rating or a private note, so they never become noise.

Which WhatsApp number do customers message?

HopDeal's verified WhatsApp Business number, with your outlet's name in every message. Nothing to set up on your phone.

Can I start with Core and add things later?

Yes. Add or remove any add-on from the next month. Clinics stay on Core: no discounts, games or rewards.

Will reminders annoy my customers?

Only customers who replied JOIN get them, at most one per visit, only between 10am and 7pm, and anyone can reply STOP at any time.

Does my staff need training?

Five minutes. Point to the QR at billing. With the stamp card, the cashier adds a stamp on any phone in 10 seconds.

Is this gambling?

No. Nobody pays to play or bets anything, and the only prize is a discount at your own outlet.

Try it yourself in 30 seconds.

Scan our demo café on WhatsApp, rate the visit, and see exactly what your customers will see.

Try it on WhatsApp