Most unhappy customers never tell your staff. They just leave, and some of them tell Google. HopDeal asks every customer how it went, gets the problem to your WhatsApp within seconds, and makes it easy for everyone to review you.
Nothing for your customers to install and nothing new for your staff to learn.
Staff point to the QR when they hand over the bill. WhatsApp opens with a message ready to send.
Every customer gets the same two choices: one tap to review you on Google, or a private note straight to you.
A low rating or a note reaches your WhatsApp within seconds, so your manager can walk over and fix it while they're still there.
Add what your outlet needs: a stamp card, a rebooking or refill reminder, or a next-visit game.
The part every café, salon, pharmacy and clinic needs: know what went wrong today, and get more of your happy customers on Google.
Core is in every outlet. Add-ons are ₹400 each, per outlet, per month. Switch them on or off any month.
Per outlet, per month, excluding GST. Every pack starts with a free 30-day pilot, set up by us at your counter.
Catch problems the same day. Regulars who come back.
People pick salons by their rating. Then they need to rebook.
Bring monthly refills back to your counter.
Patients choose clinics by their rating.
Free for 30 days. On day 1 we set up UPI AutoPay with you; nothing is charged until day 31, and you can cancel any time before that and owe nothing.
Café pack: if fewer than 20 customers come back with a code or stamp in a month, that month is free.
Leave your details and we'll call or WhatsApp you within a few hours. In Navi Mumbai we can drop by to show you in person.
Prefer email? Write to sales@gethopdeal.com.
No. They scan with the phone camera and it opens WhatsApp, which almost everyone already has.
Because the scan gives them something: your menu, their stamp card or the game. Staff point to the QR when they hand over the bill, and every customer is asked the same question. A private note is easier than complaining to someone's face.
The number you choose: the owner, the manager on shift, or both over time. Alerts come only for a 1–3 star rating or a private note, so they never become noise.
HopDeal's verified WhatsApp Business number, with your outlet's name in every message. Nothing to set up on your phone.
Yes. Add or remove any add-on from the next month. Clinics stay on Core: no discounts, games or rewards.
Only customers who replied JOIN get them, at most one per visit, only between 10am and 7pm, and anyone can reply STOP at any time.
Five minutes. Point to the QR at billing. With the stamp card, the cashier adds a stamp on any phone in 10 seconds.
No. Nobody pays to play or bets anything, and the only prize is a discount at your own outlet.
Scan our demo café on WhatsApp, rate the visit, and see exactly what your customers will see.
Try it on WhatsApp